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FREQUENTLY ASKED QUESTIONS

To ensure we can contribute more to the causes that matter to you, we cut out the middleman. Our products are sourced and fulfilled directly from our handpicked manufacturers!

Please allow us 3 to 5 working days to process your order. Rest assured, we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to business days. Holidays may impact delivery times.

As soon as your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier’s website.

If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 – 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time. You can also track your order by clicking here.

We ship our products to most countries. You can see the list of countries in the checkout page. If you do not see your country as an option during checkout, please contact us, and we will look into it for you.

You can find our up-to-date refund and return policy here.

We accept all major credit cards Unicorn, including Visa, Mastercard, Visa Debit, American Express, Discover, Diners and Paypal.

We don’t accept checks or money orders, but you can purchase through Paypal if you’re concerned about entering your credit card information online. Simply click the “Paypal” button in the shopping cart.

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